Even if a moving company seems credible, it’s your responsibility to make sure that they are safe to hire. Because booking services from a long distance moving company isn’t just about transporting goods. The team that handles your things should also be trustworthy because they are the ones responsible for taking them through over a 1000 kilometres at times.
Even though reputed moving companies work professionally, some might prefer cutting corners. To identify the ones who might cut corners, follow the factors highlighted in this blog.
How to Identify Whether a Long-Distance Moving Company is Credible or Not
Before signing the contract or deal with the movers, watch out for the following red flags. You will know if hiring them is a bad idea or not.
1. Too-Good-to-Be-True Quotes
If the initial quote you receive from the movers seems significantly lower than other competitors you searched, it’s possibly a red flag. A poorly performing relocation company might try to lure customers with excessively low prices. But once your goods are loaded on their truck, they are most likely to hike up the costs. Therefore, it’s better to get at least three detailed quotes from three companies. If one is drastically lower, ask them why. Trustworthy long distance movers will have nothing to hide, so they provide transparent, itemised pricing all the time.
2. Item list and Access
A mover that gives you a quick quote without asking all the details of each item or offering additonal services such as insurance, packing, wrapping of items or the item sizes could be scamming you which could lead to surprises after you make the booking. Legitimate long distance furniture removal firms will want to understand the volume, weight, and complexity of the job before quoting.
3. Large Deposits Required Upfront
Reputable movers typically ask for a modest deposit (if any) to secure your booking up to 50% is reasonable. Any company that asks for the full amount upfront should have you questioning if they are genuine.
4. Lack of Licensing or Registration
All long distance furniture movers operating within South Africa must comply with national transport regulations and be registered with the relevant authorities. If your mover can’t show proof of this, do not sign a deal. It’s better if you ask for registration numbers and verify them. Also check if the company has a physical address and traceable phone lines. Not just a cell number or Gmail account.
5. Vague or No Written Contract
If the mover is reluctant to provide a detailed contract or presents one full of legal grey areas, you’re asking for disaster. Everything from pricing and timelines to insurance and inventory must be in writing. To avoid issues, demand a comprehensive written quotation. Read every line. If the terms seem intentionally confusing, that’s a clue to walk away.
6. No Mention of Insurance
Most long distance packers and movers should offer or explain transit insurance. If they brush it off or say “don’t worry about it”, you definitely need to worry about it. That’s when you ask for full-value protection and get it in writing. You’ll want to know exactly how your items are protected and what happens if something gets damaged or lost. If they refuse to provide the necessary information, don’t book their service at all.
7. Poor Online Reviews or No Digital Footprint
If the company you are in talks with has no online presence whatsoever or has only a few five-star reviews from shady accounts, it’s suspicious. A reputable mover will have a mix of genuine reviews and an active online trail which should be equal to the term of operations. For your safety, check Google, Hellopeter, and social media. Look for consistent feedback, especially around punctuality, care of items, and final billing.
Do you also need services that transport car to Cape Town from Johannesburg, Durban, or so? Read our other blog here to know essential things about car transport.
Final Word
Like any purchase or contract signing, choosing a long distance moving company is also a major decision. If you ignore the aforementioned red flags, it can cost you money, time, and emotional distress.
So, be cautious before signing a deal, ask questions until they are all cleared, and read all terms and conditions properly. Never let urgency override due diligence. Moving is hard enough. Don’t make it worse by trusting the wrong people. Hire credible and trusted companies like Mr Cheap Transport. Click here to make an enquiry for moving services
Recent Comments